Terms and Conditions
Effective Date: December 18, 2024
SERVICE CONFO.INNO INC.
Business Number (NEQ): 1179582888
Address: 5774 Avenue Bourbonnière, Montreal, QC, H1X 2N4, Canada
Welcome to Flufffactor! By using our website and purchasing from our store, you agree to these Terms and Conditions. Please review them carefully.
1. General Information
1.1. Flufffactor is operated by SERVICE CONFO.INNO INC., a registered Canadian corporation.
1.2. These Terms and Conditions govern all orders placed through our website.
1.3. We ship to customers worldwide, with a primary focus on Canada, the United States, and Australia.
2. Pricing and Taxes
2.1. All prices are listed in USD unless otherwise stated.
2.2. For orders shipped to Canada, applicable GST, PST, or HST will be added based on the province.
2.3. For orders shipped to the United States, state sales taxes may apply.
2.4. For orders shipped to Australia, GST will be included as required.
3. Shipping Policy
3.1. Regions Covered: We deliver worldwide, with a primary focus on Canada, the United States, and Australia.
3.2. Shipping Costs: Shipping fees are calculated at checkout and vary depending on your location and order size.
3.3. Customs and Duties: Customers are responsible for any customs fees, import taxes, or duties applied by their local government.
3.4. Tracking Information: Once your order has been shipped, you will receive an email with tracking details.
3.5. Delivery Delays: While we strive to deliver all orders promptly, delivery times may vary due to factors beyond our control, such as customs processing or carrier delays.
4. Returns and Refunds
4.1. You may request a return or exchange within 30 days of receiving your order.
4.2. Items must be unused, in original packaging, and in resellable condition to qualify for a refund.
4.3. Final Sale Items: Certain products (e.g., clearance or personalized items) are non-refundable.
4.4. Customers are responsible for return shipping fees unless the item was defective or incorrect.
4.5. Refunds will be processed within 5–7 business days upon receipt of the returned item.
5. International Orders
5.1. All international orders, including those to Australia and the United States, are subject to these Terms.
5.2. By placing an order, you agree to abide by your country’s import regulations and pay any applicable duties.
6. Dispute Resolution
6.1. Any disputes with Canadian customers will be governed by the laws of Quebec and resolved in the courts of Montreal.
6.2. Disputes involving US customers will be governed by the laws of the state of Delaware, unless superseded by local law.
6.3. Disputes for Australian customers will be governed by the laws of New South Wales.
7. Intellectual Property
7.1. All content, images, and branding on this website are the property of SERVICE CONFO.INNO INC. and cannot be reproduced without permission.
8. Privacy and Data Protection
8.1. Flufffactor complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
8.2. For US customers, we adhere to the California Consumer Privacy Act (CCPA).
8.3. For Australian customers, your personal data is protected under the Privacy Act 1988.
9. Contact Information
For questions or support, please contact us:
Email: support@flufffactor.store
Address: 5774 Avenue Bourbonnière, Montreal, QC, H1X 2N4, Canada
Terms and Conditions
Effective Date: December 18, 2024
SERVICE CONFO.INNO INC.
Business Number (NEQ): 1179582888
Address: 5774 Avenue Bourbonnière, Montreal, QC, H1X 2N4, Canada
Welcome to Flufffactor! By using our website and purchasing from our store, you agree to these Terms and Conditions. Please review them carefully.
1. General Information
1.1. Flufffactor is operated by SERVICE CONFO.INNO INC., a registered Canadian corporation.
1.2. These Terms and Conditions govern all orders placed through our website.
1.3. We ship to customers worldwide, with a primary focus on Canada, the United States, and Australia.
2. Pricing and Taxes
2.1. All prices are listed in USD unless otherwise stated.
2.2. For orders shipped to Canada, applicable GST, PST, or HST will be added based on the province.
2.3. For orders shipped to the United States, state sales taxes may apply.
2.4. For orders shipped to Australia, GST will be included as required.
3. Shipping Policy
3.1. Regions Covered: We deliver worldwide, with a primary focus on Canada, the United States, and Australia.
3.2. Shipping Costs: Shipping fees are calculated at checkout and vary depending on your location and order size.
3.3. Customs and Duties: Customers are responsible for any customs fees, import taxes, or duties applied by their local government.
3.4. Tracking Information: Once your order has been shipped, you will receive an email with tracking details.
3.5. Delivery Delays: While we strive to deliver all orders promptly, delivery times may vary due to factors beyond our control, such as customs processing or carrier delays.
4. Returns and Refunds
4.1. You may request a return or exchange within 30 days of receiving your order.
4.2. Items must be unused, in original packaging, and in resellable condition to qualify for a refund.
4.3. Final Sale Items: Certain products (e.g., clearance or personalized items) are non-refundable.
4.4. Customers are responsible for return shipping fees unless the item was defective or incorrect.
4.5. Refunds will be processed within 5–7 business days upon receipt of the returned item.
5. International Orders
5.1. All international orders, including those to Australia and the United States, are subject to these Terms.
5.2. By placing an order, you agree to abide by your country’s import regulations and pay any applicable duties.
6. Dispute Resolution
6.1. Any disputes with Canadian customers will be governed by the laws of Quebec and resolved in the courts of Montreal.
6.2. Disputes involving US customers will be governed by the laws of the state of Delaware, unless superseded by local law.
6.3. Disputes for Australian customers will be governed by the laws of New South Wales.
7. Intellectual Property
7.1. All content, images, and branding on this website are the property of SERVICE CONFO.INNO INC. and cannot be reproduced without permission.
8. Privacy and Data Protection
8.1. Flufffactor complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
8.2. For US customers, we adhere to the California Consumer Privacy Act (CCPA).
8.3. For Australian customers, your personal data is protected under the Privacy Act 1988.
9. Contact Information
For questions or support, please contact us:
- Email: support@flufffactor.store
- Address: 5774 Avenue Bourbonnière, Montreal, QC, H1X 2N4, Canada